Contact information

Last updated: September 11, 2026

If you have any questions about a product, order, delivery, return, or complaint, you are welcome to contact us.

Customer Service

For questions regarding an order, please contact us at visionfantasyart@gmail.com. Please include your name and order number so that we can locate your order.

If you wish to make a complaint about a faulty or damaged product, please describe the issue and, if possible, include clear photographs of the product and its packaging. This helps us process your case but does not limit your statutory rights.

Returns

Please contact us before returning a product so that we can provide you with the correct return instructions. Information about the right of withdrawal, complaints, and applicable costs can be found in our Returns and Refunds Policy and our Terms and Conditions.

Return address:

VisionFantasyArt UF
Gamla Uppsalagatan 9B
753 34 Uppsala
Sweden

Contacting us before returning a product is a practical instruction and does not mean that your statutory right of withdrawal or right to make a complaint requires our prior approval.

Contact with Production Partners or Carriers

Our posters are produced through Gelato and delivered by third-party carriers. Customers should contact VisionFantasyArt UF with any questions or issues concerning a purchase. Where necessary, we will contact the relevant production partner or carrier on the customer’s behalf.